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No Loss is the same | SERVPRO® of East Nashville/Madison/Goodlettsville

7/24/2020 (Permalink)

SERVPRO of East Nashville IICRC trained professionals

When it comes time to experience a water or fire damage, even if you have experienced one before, it may not be the same every time. In fact, it is a part of the standard that we adhere to that no two losses are ever the same.

At SERVPRO of East Nashville/Madison/Goodlettsville, we know that with the large amount of commercial spaces within our community; that we have to be prepared for anything that comes our way.

In the past month, we have responded to a wide range of losses in commercial spaces. Whether you have 1,000 square feet of store frontage or 100,000 of industrial warehouse; our franchise is equipped to respond quickly and efficiently.

The standard here at SERVPRO of East Nashville/Madison/Goodlettsville is to treat our commercial clients with the same level of expertise and attention as we do with our local residential clients.

Throughout East Nashville, Madison, and Goodlettsville clients have trusted us to handle all of their restoration needs! Regardless of the size and scope of your need, give us a call for all of your commercial needs!

If you have experienced fire or water damage, we are always here to help! Call our restoration experts247 so we can address your damages quickly.

Why call SERVPRO for your cleaning and restoration needs? | SERVPRO® of East Nashville, Madison, Goodlettsville

6/16/2020 (Permalink)

Independently owned and operated, trucks on street SERVPRO

Independently owned and operated: It is proven that a greater sense of pride comes from something that we own versus something that we rent or manage. SERVPRO of East Nashville/Madison/Goodlettsville is independently owned by Mike and Katherine Isaacson. Not only do they own the business, they are active and hands-on daily! Furthermore, their experience is second to none as Mike’s grandfather founded SERVPRO Industries in 1967 as a family company of which Mike’s dad is now the CEO. Needless to say, Mike has been in the restoration business since the day that he was born!

Supporting local business: Mike and Katherine both grew up and here in Middle Tennessee and have been active in the community for over 30 years now. They now raise two children of their own here. We understand here at SERVPRO of East Nashville that the very customers we provide service could be the same person we are shopping alongside at the local market. Our professionals strive to provide services that they will be proud of when they see you around. Mike and Katherine have built their business on these standards and expectations!

Quality of people: Mike is famous around here for his saying, “Never neglect investing in your greatest asset- PEOPLE!” From the ownership to the technician you receive in your time of need, our clients can trust that quality will be top of mind. We invest in our people! This is a core value that Mike’s grandfather has built this great company on and instilled in him at an early age. Put us to the test and call SERVPRO of East Nashville today for an estimate to make it "Like it never even happened."

4 steps of protection when a storm is evident | SERVPRO® of East Nashville, Madison, Goodlettsville

6/15/2020 (Permalink)

Faster than any disaster Home in Nashville hit by the resent Tornado

While the topic of a storm is not one that we want to keep top of mind, it is a risk that we all live with. Being in the cleaning and restoration business SERVPRO of East Nashville is generally the first call once disaster has taken place. When it comes to protecting our loved ones and our homes or businesses, we must think proactively when we are faced with a storm warning. Here are a few quick tips to ensure that you are ready to “weather the storm”:

· Look for flying hazards: Items that are left unsecured in your yard my cause risk to you, your home, or someone else’s property. If possible, remove these items and place them in your garage to ensure they are not lifted from the ground. Check your trees and limbs to ensure good health and that they will withstand straight winds.

· Inspect your windows: Windows that are left opened or are not properly secured pose a risk of shattering when encountering high velocity winds.

· Unplug your everyday appliances: Only keep the appliances plugged in that are absolutely necessary. Remember that appliances which are turned off but remain plugged in may still be damaged.

· Locate the safes place in your home: Bring all family and pets to a safe place until the storm passes. This is generally a basement or a hallway bathroom that has no exterior walls. Beware of windows!

Here at SERVPRO of East Nashville the safety of our valued clients is always our priority, then the restoration of their property or place of business. Please do your part in remaining safe and storm ready, then call SERVPRO of East Nashville to handle the restoration of your greatest financial assets. We will make it "Like it never even happened."

Do not Neglect the Preparation of a Storm | SERVPRO® of East Nashville, Madison, Goodlettsville

6/15/2020 (Permalink)

Are you prepared for the next storm Home hit by a major storm

When is the last time that you heard your CEO mention a line item on the profit and loss statement for a storm damage accrual? The topic is not brought up in many, if any, annual budget meetings. Do you think a company of the like Walmart or Target account for loss prevention to offset shoplifters? Yes, that would be called risk management. How about a high-end learning academy for children? Would they understand that the toddlers they are teaching are likely going to causes messes? Yes, and they will have a higher cleaning accrual than other businesses. These are all expenses that are predictable, and those respective businesses are likely going to approach said liabilities proactively. Does the line of an F3 tornado only affect certain industries?

All business should prepare for this type of risk management. While we cannot prevent any storm from happening, we can mitigate the expense we incur by being proactive and preparing before the unpredictable hits. SERVPRO of East Nashville is here to help. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to not only restore your property but get you ready for when disaster strikes.

With 2020 and the amount of catastrophe that have taken place, it is time to begin thinking differently. SERVPRO of East Nashville can help you be proactive and ready for a storm with our Emergency Response Plan (ERP). This is a program we have created to assist your business and our professionals in reacting to a loss efficiently. This is a free service with no obligation that generally only takes thirty minutes to complete with you lead engineer. Call SERVPRO of East Nashville today and let us help!

NOTHING BETTER THAN EXPERIENCE! | SERVPRO® of East Nashville, Madison, Goodlettsville

6/15/2020 (Permalink)

SERVPRO of East Nashville We can handle the big stuff

Our motto at SERVPRO of East Nashville is to make it “Like it never even happened.” We understand that fire and water damage can cause a disruption in your life that leads to great stress and worry. We strive to help minimize this interruption and quickly achieve our motto! This goal can only be achieved by having experienced individuals on the job to handle the loss effectively. All professionals that you receive will be licensed, certified, and specialize in the cleanup and restoration of your home or business.

At some point or another in live we must live with our decisions and the additional cost incurred by a job not being done correctly the first time. This may be due to you or someone you have trusted taking shortcuts for quicker completion, or just not being trained properly for the task at hand. Rest assured that every service professional you receive from SERVPRO of East Nashville will come with vast experience accompanied by an IICRC – Institute of Inspection, Cleaning, and Restoration Certification.

Since 1967 SERVPRO has been the cleaning and restoration brand that you have come to know and trust. With great reputation comes great responsibility. Our responsibility is to ensure that you receive the professionals that you are promised! Do not let your home or business fall suspect to anything less than the best service in the industry. Call SERVPRO of East Nashville for any cleanup or restoration needs you may occur. We will always strive to make it “Like it never even happened.”

Evaluating Your Business’ Disaster Preparedness | SERVPRO® of East Nashville, Madison, Goodlettsville

3/23/2020 (Permalink)

Room under water with furniture swimming around Commercial building under water

Risk management is a key part of owning your own business, particularly when those risks are related to severe weather and natural disasters. Understanding how your business can increase its preparedness and making necessary improvements will lead to a much safer working environment and also help you protect your investment and livelihood.

By gaining more knowledge about the three pinnacles of preparedness—coverage, safety and planning—you can determine where you are adequately prepared for a disaster as well as areas where preparations could be strengthened.

Your Commercial Insurance Coverage

Following a disaster, many businesses find out the hard way that their commercial insurance policy does not cover as much as they assumed it would. To be fully covered against severe weather or other emergencies, add-ons such as umbrella coverage, interruption insurance and flood policies are often necessary. It is wise to have a sound understanding of your policy so you can determine if there are coverage gaps you may need to fill in.

Your Emergency Plan and Supply Kit

Planning ahead is one of the key elements to keeping you and your staff safe during a disaster or emergency. It is smart to plan for many scenarios so you can be prepared for anything that comes your way. Put an evacuation plan in place in case of a fire or other localized event, but also plan for a scenario where you and your staff are instructed to stay put by local officials. Be sure you have adequate supplies stocked in the event that you must wait for help to arrive.

Your Plan for Restoration and Recovery

Having to pause operations due to disaster-related damages can be devastating for a business, which is why reopening quickly is the main focus for most business owners. You can speed up this process by picking a commercial restoration company in advance and knowing how to apply for recovery loans from the Small Business Administration. This will allow you to make the call as soon as restoration can be started and receive low-interest funding right away.

Methods of Increasing Fire Preparedness at Your Business | SERVPRO® of East Nashville, Madison, Goodlettsville

2/21/2020 (Permalink)

Wood on fire with SERVPRO logo SERVPRO logo with fire all over.

When you own a business, you are responsible for planning for many things—but have you thought about planning ahead in case of a fire? A fire can derail a business plan quickly, leaving devastating damage in its wake. If you have not yet thought about what you would do if a fire started on your commercial property, now is the time to consider it.

Having a plan in place is a great tool for keeping your staff safe, protecting your building from a fire and making sure you can recover in the aftermath. Increasing your fire preparedness is not a big-time investment, but it is one that you will certainly be thankful you made should a fire start.

Tips for Boosting Your Fire Preparedness

Follow code guidelines and inspection schedules. The fire codes and standards set up by the National Fire Protection Association are a great place to start when boosting your business’ fire plan. Making sure you are inspecting equipment often, keeping fire doors clear and following the other guidelines listed will go a long way in ensuring everything is up to par.

Identify your specific risks. Fires can start for a number of reasons, but it is true that some businesses are more susceptible than others. Businesses with heat-producing equipment or flammable materials may need to take extra precautions against fires, so it is smart to think ahead about what your specific risks could be.

Create (and practice) a fire evacuation plan. If you have employees that work on-site, making sure they are prepared to evacuate when necessary is also smart. Go over the building’s exits, designate someone to call 911 and designate a meeting place for everyone to participate in a headcount safely away from the building after escaping.

Have regular fire safety seminars with staff. You should draft a fire safety tip list for your business, make sure all of your employees have access to it and schedule group training on it frequently. Go over cooking safety, fire extinguisher use and any other relevant tips so everyone is aware of their role in the fire safety process.

We Can Help You Recover From Storm Damages | SERVPRO® of East Nashville, Madison, Goodlettsville

2/5/2020 (Permalink)

a yellow storm damage sign in front of a large damaged roof SERVPRO of Madison/Goodlettsville is your Damage Restoration expert. If you experience any storm damage call us right away.

Storms are a common occurrence, but that does not make them any less destructive. In 2018, storm-related damages and losses cost homeowners in the range of 2 billion dollars. For homeowners, it is important to have a plan in place for how to recover.

Making advance plans for how to deal with storm damage is a smart way to protect your investment, and it is important to choose a restoration company that will be on your side. That is why when it comes to damage restoration after a storm, we are the right choice.

Why Our Storm Damage Approach Sets Us Apart

We Are Specialized in Multiple Types of Damage
Storm damage is often a multifaceted problem, involving structural and water damage that homeowners must contend with. To provide our customers with the highest level of service, we make sure that we are fully qualified and trained in all types of damage restoration—this way when you call us, you can be assured that all your damage will be handled.

We Invest in Our Technicians
The technicians who are on the ground doing your restoration are extremely important to the process—which is why we invest heavily in our team. We make sure everyone is trained according to industry standards from the Institute of Inspection Cleaning and Restoration Certification, and we provide ample opportunity for continued education and career development.

We Have a Local Presence and National Resources
We are proud to be a local member of the Nashville community, but we are also grateful that we have national resources to help the community in times of need. When destructive storms roll through, we can call upon other SERVPRO® locations across the country to provide extra resources and ensure that everyone gets the restoration they need.

By Upholding Our Positive Reputation
Communities are vulnerable after destructive storms move through, giving rise to unscrupulous restoration scams designed to take advantage of the victims. Because we have a long-standing reputation as leaders in the restoration industry, you can rest assured that we are a legitimate business that is here to work for you and the entire community.

Important Tips for Fire Safety | SERVPRO® of East Nashville, Madison, Goodlettsville

1/21/2020 (Permalink)

a person laying another wood log into hot burning fireplace A house fire can occur when you least expect it. SERVPRO of Madison/Goodlettsville is on call 24/7 with all your Fire needs.

When one considers the frequency of house fires, it is understandable why so many people are interested in learning how to prevent them. House fires can be devastating as they often cause a loss of property and even life, so being aware of how to protect against them is vital.

Due to the commonality of house fires, there is quite a bit of information about how to stay safe from them, but it is often not in one easily accessible place. To make increasing your fire safety easier, we have included a guide with all of the most important tips in one place.

Quick-Reference Fire Safety Tips

Frequently Check Smoke Detectors. Installing smoke alarms in every room of the home]( is one of the best things to do for fire preparedness. It is best to choose an interconnected system so they will all sound at once, and test them every 30 days to ensure they remain operational.

Have a Fire Escape Plan. Every household should have a customized fire escape plan that takes into account how to exit each room and any specific needs that family members might have in an escape. Rehearse this plan regularly in order to have it memorized.

Know How to Operate a Fire Extinguisher. There are several different types of fire extinguishers that can be purchased, so it is important to select the model most pertinent to your needs and be aware of how to operate it.

Never Leave Flames Unattended. Many of us utilize open flames each day, which can unfortunately lead to nonchalance about the risks they pose. Whether it is from a scented candle or a fireplace, flames can spread in a moment and should never be unattended for any length of time.

Keep a Closed-Door Policy. Did you know that simply sleeping with the door closed can greatly reduce your risk of a fire fatality? A closed door will slow down the spread of a fire, which can allow for a longer reaction time and a better chance of executing the fire escape plan before the flames reach you in the event of a nighttime fire.

The Importance of Checking Appliances for Water Leaks | SERVPRO® of East Nashville, Madison, Goodlettsville

1/9/2020 (Permalink)

frustrated woman on floor looking at broken washer If your home experiences any flooding or other water issue, SERVPRO of Madison/Goodlettsville is here to dry, clean and repair any damage.

Homeowners have to be on guard for water damage from a variety of sources, but did you know that the cause of severe damages could be lurking right in your home?

Appliances that we use every day are piping water into and out of the house, creating a prime opportunity for faulty hoses and seals to create hidden leaks. The good news is that this can be prevented with a bit of maintenance and regular inspections to ensure there are no leaks sneaking up on you.

Check Your Appliances to Prevent Water Damage

Hot Water Heater
With a lifespan of 10 to 15 years, most modern hot water heaters do not have to be replaced as frequently as older models did. However, water damage is still possible due to leaks that can start earlier because of installation issues. Keep a close eye on the appearance and performance of your unit.

The tubing that an ice maker uses to pull water into the refrigerator can give rise to many problems at it is typically constructed of malleable plastic, and this issue can compound given that refrigerators are rarely moved. Making a point to inspect under and behind yours often can alert you to any hidden leaks before they begin causing serious damage behind your fridge.

Dishwashers are another appliance that are not moved regularly and can hide leaks well. While dishwashers can last for years, older models that cause water damage may not be covered by insurance depending on the situation. As with the fridge, checking regularly is the best way to prevent any leaks from getting out of hand.

Washing Machine
Washing machine leaks are such a common problem that it is recommended to check their hoses as frequently as once a month to guard against wear and tear. Even with regular checks, exercise caution by replacing these hoses every five years regardless of if they appear worn.

Air Conditioner
As long as the air conditioning unit’s draining mechanisms are operational, the condensation it creates is drained away. However, if there is a malfunction, water can build up in and around the unit, soaking everything in the area. As units are often secluded, it is wise to check on them often and perform the regular inspection and maintenance as advised by the manufacturer.