Recent Why SERVPRO Posts
SERVPRO of East Nashville, Madison, Goodlettsville - Why should you check walls for cracks?
3 older homes in the pictures
Older houses and new builds all have their host of accents that we were not expecting. Often the sight of a crack makes homeowners cringe with fear. SERVPRO in East Nashville wants to try and help you understand why not all cracks are a homeowner’s worst nightmare.
The only way to truly determine the impact of a crack that you have found in your home is to hire a professional (expert) to physically examine the issue. However, you may have the ability to examine and determine if the crack that you have uncovered deserves more attention.
Houses often settle within a short period of time after being constructed, although, the settling process can also take years. So we recommend you keep an eye out for cracks that may show up in your home. Small minor wall cracks are normally the sign of the gentle settling process of a home after construction. If you see horizontal crack lines, gaping cracks, and separation - this may need your attention and can be signs of more major issues.
In the event that you notice a vertical crack on your wall that is beginning at the top (apex) of where your wall and ceiling meet - this is normally a sign of a settling issue. However, a horizontal crack that has more of a jagged appearance - this can be a more dire situation and can be a sign that you have foundation shifting - or water damage.
If the crack you find has a stair-step appearance (running both horizontal and vertical) - this can be a situation that happens if you have an unfinished basement. The stair-stepping crack has the potential to be a result of soil settling beneath the center of your wall.
At SERVPRO we recommend that you call an engineer to properly determine what a crack that you have found truly means. After an inspection - if it is determined that you have water damage or dealing with the aftermath of a storm - please call SERVPRO in East Nashville at (615) 488-8670.
SERVPRO of East Nashville, Madison, Goodlettsville Who to use for Home & Business restoration...
Often at the moment that a tragedy happens at your house or business - determining who the best to call for estimates & repairs is difficult. Many people rely on a Google search, their insurance agent, or a friend.
SERVPRO in Nashville understands and encourages you to try all the listed to determine who is going to make sure you and your home/business are treated as if it is theirs and also have the expertise to work with your insurance company, determine best practices and get the job done right.
There are several high-level points to go through when deciding who to help restore your home or business after a disaster has struck.
What are other people saying about the company?
In today’s digital era we have been inundated buy reviews, stars, “likes”, thumbs up/down...how do you trust reviews that you see online? At SERVPRO - we encourage all our customers to leave us a review. Good, or Bad - we want o make sure we know what our clients think of us and how we are doing. When you read reviews, have a keen eye on what sounds legit. Often you can tell when a review is real - At SERVPRO - we value our work and clients. Please see some of our reviews here.
How long has the company been around?
Businesses in this industry are often popping up or showing up during/after an event happens, or there is the chance that people are desperate to find people to help restore their house or business. It is worth taking some time looking into a company and the length of time they have been doing business, and business specifically in your area. SERVPRO has been around since 1967. SERVPRO in East Nashville has been around helping people for decades - the owner and his wife live in Nashville - please see the link to learn more about us!
Are the people working on your house trained?
Far too often the people working on your house (or business) - giving estimates, and trying to “sell” you - have little to no experience in home and business restoration. We always recommend asking the right questions before signing or setting an estimate from companies. It is encouraged to ask them what makes them qualified to do the work? What kind of training do they have? We recommend you visit our website and read about some of the training that we do at SERVPRO - click here for details.
At the end of the day - the most important thing is that you and your family are safe, and find the right help for any damage to your home or business. After doing your own homework - we are confident that SERVPRO is the company you choose to work with - Please do not hesitate to reach out 24/7 and speak with a SERVPRO agent at our East Nashville location: (615) 488-8670
SERVPRO of East Nashville, Madison, Goodlettsville IICRC, Why is it important?
Logo with Services we offer
The mission of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration, and installation industries. At SERVPRO in East Nashville - serving Madison and Goodlettsville we are proud and pride ourselves on the highest standard of restorations competencies. Our SERVPRO business goes to great length to make sure that not only is our corporate identity constantly doing what they can to makes sure every customer is taken care of. Ensuring each job and client believes that their property (home or business) is restored to “Like it never even happened.” Our local Nashville branch in East Nashville also follows all steps to ensure our staff and people doing work are trained at the highest level.
The IICRC is one of the qualifications that SERVPRO in East Nashville takes very seriously. It is not just a designation that you send a check to - the IICRC is a course that requires testing, studying having continuing education. We recommend that when you choose a restoration company, that you look to make sure that the company you go with is IICRC certified.
If you have any questions or would like to know more about SERVPRO services or know more about the IICRC certification - please contact SERVPRO of East Nashville, Madison, and Goodlettsville at (615) 488-8670.
SERVPRO of East Nashville, Madison, Goodlettsville Why SERVPRO in East Nashville?
Mascot Man and Woman
When you are looking for a company to restore your home or business - it is a difficult task and can be a daunting decision. Internet searches, reviews, social media, word of mouth, referrals...there is a lot of noise to decipher through when trusting a company with your most valuable asset.
SERVPRO of East Nashville, Maddison, Goodlettsville - understands and ready to field any calls to help you feel safe that you are in the right hands. We are open 24/7 at (615) 488-8670, and we encourage you to reach out and let us know what is happening, answer any questions, and how we can help you.
We are locally owned and operated right here in Nashville Tennessee. SERVPRO in East Nashville is part of your community as well. It is not just another job, we believe in restoring our own neighborhoods and business district to be restored in the highest quality and standards.
At SERVPRO in East Nashville, we believe in being certified, trained, and educated - knowing how to detect and remedy any of the issues going on at your business and home. Some of our certifications are:
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- CDS - Commercial Drying Specialist
- CRT - Color Repair Technician
- ECTP - Employee Certification Training Program
- FCT - Floor Care (Hard Surfaces) Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- RCT - Rug Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
SERVPRO in East Nashville is specialized in being able to service all your restoration needs including:
SERVPRO in East Nashville, Maddison, and Goodlettsville is grateful for you and looks forward to serving you and your family call 24/7: (615) 488-8670.
Why call SERVPRO for your cleaning and restoration needs? | SERVPRO® of East Nashville, Madison, Goodlettsville
Independently owned and operated: It is proven that a greater sense of pride comes from something that we own versus something that we rent or manage. SERVPRO of East Nashville/Madison/Goodlettsville is independently owned by Mike and Katherine Isaacson. Not only do they own the business, they are active and hands-on daily! Furthermore, their experience is second to none as Mike’s grandfather founded SERVPRO Industries in 1967 as a family company of which Mike’s dad is now the CEO. Needless to say, Mike has been in the restoration business since the day that he was born!
Supporting local business: Mike and Katherine both grew up and here in Middle Tennessee and have been active in the community for over 30 years now. They now raise two children of their own here. We understand here at SERVPRO of East Nashville that the very customers we provide service could be the same person we are shopping alongside at the local market. Our professionals strive to provide services that they will be proud of when they see you around. Mike and Katherine have built their business on these standards and expectations!
Quality of people: Mike is famous around here for his saying, “Never neglect investing in your greatest asset- PEOPLE!” From the ownership to the technician you receive in your time of need, our clients can trust that quality will be top of mind. We invest in our people! This is a core value that Mike’s grandfather has built this great company on and instilled in him at an early age. Put us to the test and call SERVPRO of East Nashville today for an estimate to make it "Like it never even happened."
NOTHING BETTER THAN EXPERIENCE! | SERVPRO® of East Nashville, Madison, Goodlettsville
We can handle the big stuff
Our motto at SERVPRO of East Nashville is to make it “Like it never even happened.” We understand that fire and water damage can cause a disruption in your life that leads to great stress and worry. We strive to help minimize this interruption and quickly achieve our motto! This goal can only be achieved by having experienced individuals on the job to handle the loss effectively. All professionals that you receive will be licensed, certified, and specialize in the cleanup and restoration of your home or business.
At some point or another in live we must live with our decisions and the additional cost incurred by a job not being done correctly the first time. This may be due to you or someone you have trusted taking shortcuts for quicker completion, or just not being trained properly for the task at hand. Rest assured that every service professional you receive from SERVPRO of East Nashville will come with vast experience accompanied by an IICRC – Institute of Inspection, Cleaning, and Restoration Certification.
Since 1967 SERVPRO has been the cleaning and restoration brand that you have come to know and trust. With great reputation comes great responsibility. Our responsibility is to ensure that you receive the professionals that you are promised! Do not let your home or business fall suspect to anything less than the best service in the industry. Call SERVPRO of East Nashville for any cleanup or restoration needs you may occur. We will always strive to make it “Like it never even happened.”
Know What to Ask Your Restoration Company | SERVPRO® of Wilson County
The complications of property damage are extensive, and for business owners, they could impact their livelihood. After a disaster, up to 60% of businesses are unable to reopen as reported by FEMA.
It is essential for business owners to resume operations as quickly as possible, and working with a commercial restoration company that’s trustworthy can make all the difference in this. Knowing what to ask is essential to ensure you are working with a reputable company—here are the questions we recommend:
<h3how-do-they-handle-emergency-response">1. How Do They Handle Emergency Response?
The faster damage is treated, generally, the less costly and time-consuming the restoration process will be. Inquire about how companies handle emergency responses and what their operating hours are to ensure they are able to get to you quickly.
With our 24-hour emergency line, we can begin our response to natural disasters the moment we get the call. This way, damage gets treated more quickly and business owners can focus on other important recovery tasks to resume operations.
<h3how-do-they-train-their-employees">2. How Do They Train Their Employees?
Quality restoration work comes from quality training, so it is important to ensure the technicians working on your property are qualified and well-trained within the field. The guidelines set forth by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) are the best in the industry and should be the pinnacle of their technicians’ education.
In addition to training in accordance with IICRC standards, we also provide our technicians with ongoing education and certification opportunities to ensure they are always able to learn and hone their restoration expertise.
<h3how-do-they-pick-their-equipment">3. How Do They Pick Their Equipment?
Technological advancements have impacted the restoration industry heavily, thus it is important for companies to keep their equipment updated.
We choose our equipment based on the IICRC standards, which ensures we are using the best machinery in the industry. All property damages are most effectively treated with the proper tools, which is why this is an important component of our restoration work.
If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster. Our trained experts are here to help 24/7—contact us today.
The Best Tips for Picking a Restoration Company | SERVPRO® of South Nashville
Property damage can negatively impact anyone, and for business owners, it can also put their livelihood at risk. FEMA reports that after a disaster, over 40% of businesses are unable to reopen.
Business owners are wise to create an emergency plan and pick a restoration company in order to be prepared should a disaster occur. Working with the right restoration company can help your business reopen faster—here’s how to pick the right one:
<h3know-their-emergency-plan">1. Know Their Emergency Plan
Because damage can grow worse with time, it is best to have damages addressed as soon as possible after discovery. Knowing a company’s emergency plan and their response time will help you make the right decision on who to choose.
Our emergency line is on 24⁄7, enabling us to take action as soon as a call comes in. Business owners have many things to focus on following a disaster, so we make sure that worrying about the restoration can be left to us.
<h3know-how-their-staff-is-trained">2. Know How Their Staff Is Trained
The way a company trains its staff is a fairly clear measure of the quality of work they do. A reputable restoration company will know that training is an investment and will want its technicians to remain knowledgeable in the field.
Our technicians’ initial training starts with the industry standards set forth by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Following this, they are provided online learning courses and certification programs to keep advancing their knowledge.
<h3know-the-specs-of-their-equipment">3. Know the Specs of Their Equipment
The technological advances in the restoration industry have made it necessary to keep equipment updated in order to provide the best service. A company should take advantage of the tools available to them to ensure the quality of their work.
We choose our equipment based on IICRC guidelines, allowing us to provide top-notch service by taking advantage of the current tech. This way we are able to perform commercial restoration as efficiently and effectively as possible.
If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster. Our trained experts are here to help 24/7—contact us today.
Tips for Homeowners to Lessen Flood Damage | SERVPRO® of Madison/Goodlettsville
It is important to understand what to do should a flood occur, even if your home is not in a low-lying area.
The unfortunate truth about homeownership is that you must be prepared for disasters you might not even know you are at risk for. Even for homes that are not in low-lying areas, it is important to understand what to do should a flood occur.
With about natural disasters involving flooding about 90% of the time, it is important knowledge regardless of location.Protecting Your Home From a Flood
While there are no measures you can take to prevent a flood, there are steps homeowners can take to prevent the extensive damage a flood may cause:
Know your risk. Consult with the local branch of emergency management personnel to understand your area’s evacuation procedures, and make use of the FEMA Flood Map Tool to review historic flood data in your area.
Discuss emergency procedures. Make sure each family member is aware of what to do should evacuation be imminent, and ensure they can locate all emergency supplies within the household.
Raise hazardous materials. The substances that can spill into flood water can cause pollution and create toxic water or even fire hazards. Put things like oil or paint on a high shelf so they are not pulled in to the current.
Turn off electricity. Use your breaker box to shut off power in any room that might be at risk for flooding, even if you don’t think the water is likely to get very high. Currents can carry for a variety of reasons so it is better to be prepared.
Prepare appliances. In the case of a shallow flood, appliances such as washers and dryers can be elevated on bricks or stands to protect the internal workings from water damage.
By planning ahead, homeowners can keep their family safe and lessen the damage water would cause in their home following a flood. These simple precautions can ensure a safer scenario for your loved ones and your home.
If you’ve experienced water damage due to a flood or other causes, SERVPRO® of Madison/Goodlettsville is here to help. Our fully trained water remediation technicians will be there for you when you call.
Why choose SERVPRO® of Madison/Goodlettsville for Air Ducts Are Due for Cleaning
Crew members of SERVPRO® of Madison/Goodlettsville of giving a thorough and professional clean after completing a home renovation.
Living in a humid summer climate, your air conditioning system likely works very hard from May to September. While changing your air filters and performing [regular recommended maintenance](https://www.energy.gov/energysaver/maintaining-your-air-conditioner) are great first steps, sometimes these might not be enough to keep the air in your home healthy.
Because HVAC systems are designed to redistribute air throughout the home, contaminants within the ducts can quickly lead to health problems—and can even lead to your system running less efficiently. If you are unsure whether your system is due for a clean, there are some signs that might point to yes.
### How to Know Your Air Ducts Need Cleaning
Here are four signs that mean [your ducts might be due for a clean](https://nadca.com/resources/blog/4-signs-your-air-ducts-need-cleaning):
*1. You’ve found evidence of mold around your HVAC system.
Because air conditioner systems can develop condensation, it is a perfect place for mold to grow—especially if you live in a humid climate. Because your HVAC system circulates air through the home, it can also spread these mold spores from room to room. It is important to get a thorough and professional clean to keep this problem from getting out of hand, as mold exposure can lead to [serious health problems for your household](https://www.medicinenet.com/mold_exposure/article.htm).
*2. You’ve just renovated your home or live in new construction.
Even if contractors are diligent about cleaning up after themselves, dust and debris can always find a way into the nooks and crannies of your HVAC system. Additionally, the materials used in construction can contain particulates that are not safe to breathe in, which can make this a dangerous scenario.
*3. You feel you’re always dusting.
Everyone has to dust from time to time, but if you are noticing an excessive amount of dust on your surfaces, a duct cleaning may be in order. As dust travels through your HVAC system, your vents will redistribute it around the home. This creates more housework and can also lead to asthma and allergy symptoms.
*4. You’ve seen an increase in heating or cooling costs.
If you have lived in your home for awhile, you should generally be able to estimate your heating and cooling bills from month to month. If you begin seeing bills get noticeably more expensive, it might mean that your system is running inefficiently due to dirty ducts. Severe contamination in an HVAC system will cause it to work much harder to distribute the same amount of air, translating to higher utility bills for homeowners.
*Do any of these signs apply to your home? If so, give [SERVPRO® of Madison/Goodlettsville](https://www.SERVPROmadisongoodlettsville.com/airduct-cleaning) a call so you can have a professional assessment done on your ducts.*
We Stay Focused on a “Restore vs. Replace” Mentality | SERVPRO® of Madison/Goodlettsville
Our technicians work with a “restore first” mentality.
When disaster strikes, we can get there fast, but did you know there is another reason why we should be one of your first calls if the worst should occur?
In fact, when it comes to your property, our technicians work with a “restore first” mentality aided by the use of specialized equipment and cleaning techniques. This helps reduce the interruptions to life and helps get your home or business back to pre-disaster condition.
We Can Help With Restoration Following a Fire
During the stress of the situation, knowing what to do after a fire has damaged your property is often confusing, but that’s where we come in. One call to us and we will start working for you at your request.
No two fire damage events are the same, and while our highly trained team works to develop a unique plan that is tailored to your needs, the general process remains the same.
Here are the steps that are included in our process:
1. Emergency contact. Once we have been contacted by you, we will ask a series of questions regarding the fire damage, which will help us send out the proper equipment and resources with our team.
2. Inspection and fire damage assessment. Once they arrive on the scene, our team will perform an inspection and test adjoining rooms of the property to determine the extent of fire, smoke and soot damage to help us determine the right plan of action for your property.
3. Immediate board-up and roof-tarp service. Fire damage can compromise windows, walls and roofs, so we make sure that your property is secure and protected from further damage by boarding up any missing windows and walls and placing a tarp on damaged roofs.
4. Water removal and drying (if water damage is present). Since water damage often accompanies fire damage, we’ll begin the process of removing wet items right away. Dehumidifiers and air movers are brought in to remove the remaining water and finish up the drying process.
5. Removal of smoke and soot from all surfaces. We have specialized equipment and techniques to remove the smoke and soot from ceilings, walls and other surfaces.
6. Cleaning and sanitizing. If it is possible, we will clean any restorable items and structures. Industrial air scrubbers and fogging equipment are used to help remove odors.
7. Restoration. This is our final step in getting your property back to pre-fire condition. Restoration can involve minor repairs like replacing drywall, painting and installing new carpet. It could also involve major repairs like reconstruction of damaged areas.
Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Madison/Goodlettsville is available for emergency cleanup and restoration services 24 hours a day, seven days a week.
Reaction Steps for Water Damage | SERVPRO® of Madison/Goodlettsville
SERVPRO® of Madison/Goodlettsville is here to help, no matter what size job.
Whether it’s from a hidden leak, sudden flood or broken pipe, discovering water damage anywhere in your home or business can be alarming. However, by staying calm and following a few steps right away, you can get your property back to normal in no time.
Determining the safety of your location is the most important thing when you first discover water damage. Turn off the power if need be, make sure floors and ceilings are structurally sound and ensure that there aren’t electrical items that could cause shocks when wet. Never stick around a potentially hazardous area to attempt cleanup.
After you’re sure the situation is safe, consulting with a professional service should be your next step. With a 24/7 Emergency Service line, the ability to work with your insurance on your behalf and a Master Water Restorer on staff, we can provide a fast and easy cleanup designed to get your life back to normal in a hurry.
Air Flow Third
As you’re waiting on us to arrive, maximize your time by salvaging what you can from the damaged areas. If any items such as furniture, fabric or papers are affected, moving them out can make them more viable for restoration later on.
If the weather outside is dry and not too humid, opening a window and creating airflow can begin evaporating water from surfaces in the room. We’ll tackle the big stuff once we get there, but these small steps can go a long way.
While a mop can’t take the place of professional restoration, removing standing water can certainly have an impact. If you’re able, use a mop or water-rated vacuum cleaner to clear out puddles and standing water throughout the impacted area.
If you’ve just discovered water damage in your home or commercial property, SERVPRO® of Madison/Goodlettsville is here to help. Call us today—we’re faster to any size disaster.
Avoiding Fire Risks in the Kitchen | SERVPRO® of Madison/Goodlettsville
The leading cause of kitchen fires is unattended cooking.
Spending time in the kitchen with family and friends is somewhat of a social event. It’s a place for family and friends to gather for quality time and also a place where delicious eats are cooked up. But if we’re not careful, the kitchen is also the space where many home fires occur.
The No. 1 cause of home fires and injuries are cooking fires, and the leading cause of these kitchen fires is unattended cooking.
It has been reported by State Farm that, in 2017, they paid out over $130 million in homeowners insurance claims related to grease and other cooking fires. According to the insurance company, these are the worst states for kitchen fires:
Fire Safety Tips for Cooking
- North Carolina
- New York
Remaining in the kitchen while cooking is not the only fire safety tip you should be following. Here are some other helpful tips to observe while cooking:
1. What type of clothing are you wearing? Does your outfit have long, flowing sleeves or is it big and baggy? It could catch on fire if you aren’t careful while cooking over the stove. It’s best to wear short or close-fitted sleeve shirts and make sure any baggy shirts are tucked in or tied back.
2. What items around the stovetop are flammable? Make sure you don’t have kitchen towels, oven mitts, appliance cords or even curtains too close to the stovetop when cooking. Ideally, anything flammable will be moved away from it.
3. Have you equipped your home with a fire extinguisher in or near the kitchen? Hopefully you have at least one fire extinguisher located in your home, ideally one that is near your kitchen. Make sure you know how to properly use the extinguisher, just in case it is ever needed.
4. How are you disposing of hot grease after use? The grease may not be on fire, but it could be hot enough to cause something in the trash to burn. You should let the grease cool a bit and then dispose of it in an old coffee can. Also, know the smoke points of the oils you cook with. Be sure to never subject a low-smoke point oil to high heat when cooking, as it could catch fire.
5. Is there a fire escape plan in place for your home? Thinking about the worst-case scenario is never fun, but it’s better to be prepared rather than unprepared if an emergency were to occur. Go over exit routes and designated meeting points with your family, making sure that everyone knows what to do.
Fire safety in the kitchen is an absolute necessity, as it can help prevent dangerous and destructive cooking fires. If your home has experienced damage from a cooking fire, know that SERVPRO® of Madison/Goodlettsville is here to make it “Like it never even happened.”
How Does SERVPRO® Stand Out? | SERVPRO® of Madison/Goodlettsville
Flooded basement, before and after
When choosing a service provider to take care of issues in your commercial or residential property, there’s nothing more valuable than the peace of mind that comes with selecting the right company to work with.
You can be assured that whether you’re dealing with routine maintenance such as duct or carpet cleaning or you’ve got large-scale water, fire or mold damage on your hands, SERVPRO® of Madison/Goodlettsville will provide you with outstanding service. Here’s why:
We Really Are Faster to Any Disaster
“Faster to any size disaster” is more than just our slogan.
While disasters may not have respect for your schedule, you can count on our 24/7 Emergency
Service to be there whenever you call.
The longer issues like mold, water and fire damage are allowed to fester, the more detrimental to your structure they can be, so whether it’s a weekend, a holiday or the middle of the night, we’re at-the-ready to get your repairs started right away.
We’re Certified Experts in the Field
Restoring your home or business is no light task, which is why we take our work seriously.
We have staff members certified by NADCA to clean ductwork on residential and commercial properties, so you can know you’re getting the best in the business. We also have a Master Water and Fire Restorer on staff, and we maintain contractor licensing to ensure we can do tasks ranging from small home repairs to large-scale commercial renovations.
We Stay Up-to-Date With the Latest
As technologies change, best practices for cleaning and restoration do, too. We ensure that we’re up to date with the latest industry standards set forth by the Institute of Inspection Cleaning and Restoration Certification by keeping up with new developments and providing employees with the ability to enroll in training courses.
This high level of training—combined with our state-of-the-art equipment and advanced tracking technology—allows us to provide you with the best restoration experience possible.
You can rest assured knowing that we have you covered for any cleaning or restoration needs because of our commitment to quality and customer service. Contact SERVPRO® of Madison/Goodlettsville to service your commercial or residential property 24 hours a day, 7 days a week. We'll be here to help.