SERVPRO of East Nashville, Madison, Goodlettsville Employee Photos

Charlie Brooks
Charlie is our Chief Operating Officer. He has been with SERVPRO of East Nashville/Madison/Goodlettsville since July 2019. Charlie has a background in Insurance, has years of experience in Sales and Marketing, and as well as some llCRC Certifications.
IICRC Certifications: IICRC, (WRT) Water Damage Restoration, (ASD) Applied Structural Drying.

Kevin Shell
Kevin is our Production Estimator he oversea all production estimates and inspections. Kevin has been with SERVPRO of East Nashville/Madison/Goodlettsville since January 2019. Along with years of experience, Kevin has many llCRC Certifications.
IICRC Certifications:
(615) 606-8585

Brenda Brown
Brenda our Sales Representative at SERVPRO of East Nashville/Madison/Goodlettsville. She has been with us since April 2018. She is also a native of Lebanon, TN and is very involved within the community.
615-674-4148

Kirstie Taylor
Kirstie is our Marketing Coordinator and she has been with SERVPRO of East Nashville/Madison/Goodlettsville since September of 2018. Kirstie is excellent at keeping both our sales and marketing team on track and organized. Kirstie has lived in the Nashville area her whole life and stay active in her community.
629-333-5659

Kelsey Corley
Kelsey Morris is the HR administrator for the whole company and the Accountant for our Production team. Along with these roles, she is also a licensed Notary Public. She has been with SERVPRO of East Nashville/Madison/Goodlettsville since January 2018. Kelsey is also a Middle TN native, and has lived in the community her entire life.
615-543-4494

Polly Carman
As our Mitigation Operation Manager, Polly overseas the operations in our mitigation department here at SERVPRO of East Nashville/Madison/Goodlettsville. She has been with SERVPRO for 10+ years and has just as many years of knowledge and experience in this field.
IICRC Certifications: (WRT) Water Damage Restoration & (ASD) Applied Structural Drying.
615-449-5000

Nikki Bivens
As a Production Manager for SERVPRO of East Nashville/Madison/Goodlettsville, Nikki manages and oversees on-site production services, including water extraction and fire cleanup. She develops productions expertise of services, cleaning products, and equipment to be used. Nikki also oversees the completion and workmanship of her crews. Nikki has been with SERVPRO since November 2015.
IICRC certifications: (WRT) Water Damage Restoration, (AMRT) Applied Microbial Remediation, (ASD) Applied Structural Drying, (CCT) Carpet Cleaning, (OCT) Odor Control, (UFT) Upholstery and Fabric Cleaning, and is also a Journeyman Textile Cleaner. Lead Paint Renovator.
615-970-1615

Chris Burnett
As a Production Manager, Chris manages and oversees on-site production services, including water extraction and fire cleanup. He develops productions expertise of services, cleaning products, and equipment to be used. Chris also oversees the completion and workmanship of his crews. He has been with SERVPRO of East Nashville/Madison/Goodlettsville since April 2019.
IICRC certifications: (WRT) Water Damage Restoration, (AMRT) Applied Microbial Remediation, (ASD) Applied Structural Drying
629-333-5659

Cheryl Karlau
Cheryl is the Job File Coordinator for SERVPRO of East Nashville/Madison/Goodlettsville. She has been with us since August 2019. Cheryl helps with uploading all job file scopes and sketches so that they are accurate and can be approved by your insurance company. She works closely with our Production Managers and Office Manager to ensure accuracy with every file.
615-449-5000

Bob Leonard
Bob is the Construction Purchasing Manager for SERVPRO of East Nashville/Madison/Goodlettsville. He has been working with us since October 2018. Bob overseas all Purchase Orders for the construction department.
931-260-8134

Brandon Corley
Brandon is a Crew Chief for the Production Division at SERVPRO of East Nashville/Madison/Goodlettsville. He performs on site-production services, including water extraction and fire cleanup. He develops productions expertise: services, cleaning products and equipment to be used. He enforces safety procedures on the job site, as well as monitors all assigned jobs to ensure customer needs are met. Brandon has been with SERVPRO since January 2018.
IICRC Certifications: EPA Certified, Lead Paint Renovator, (WRT) Water Damage Restoration, & (ASD) Applied Structural Drying.
615-543-4411

Josh Field
Josh is a Crew Chief for the Production Division at SERVPRO of East Nashville/Madison/Goodlettsville. He performs on site-production services, including water extraction and fire cleanup. He develops productions expertise: services, cleaning products and equipment to be used. He enforces safety procedures on the job site, as well as monitors all assigned jobs to ensure customer needs are met. Josh has been with SERVPRO since August 2018.
IICRC Certifications: (WRT) Water Damage Restoration & (ASD) Applied Structural Drying.
615-239-9015

Chris Huddleston
Chris is a Crew Chief for the Production Division at SERVPRO of East Nashville/Madison/Goodlettsville. He performs on site-production services, including water extraction and fire cleanup. He develops productions expertise: services, cleaning products and equipment to be used. He enforces safety procedures on the job site, as well as monitors all assigned jobs to ensure customer needs are met. Brandon has been with SERVPRO since September 2018.
IICRC Certifications: In progress
629-333-4868

Russell Boal
Russell is a Crew Chief for the Production Division at SERVPRO of East Nashville/Madison/Goodlettsville. He performs on site-production services, including water extraction and fire cleanup. He develops productions expertise: services, cleaning products and equipment to be used. He enforces safety procedures on the job site, as well as monitors all assigned jobs to ensure customer needs are met. Russell has been with SERVPRO since April 2019.
IICRC Certifications: (WRT) Water Damage Restoration & (ASD) Applied Structural Drying.
629-867-2332

Kenny Taylor
Kenny is a Crew Chief for the Production Division at SERVPRO of East Nashville/Madison/Goodlettsville. He performs on site-production services, including water extraction and fire cleanup. He develops productions expertise: services, cleaning products and equipment to be used. He enforces safety procedures on the job site, as well as monitors all assigned jobs to ensure customer needs are met. Kenny has been with SERVPRO since August 2019.
IICRC Certifications: In progress
629-559-5039

Rocca Vincent
Rocca is a Technician for the Production Division at SERVPRO of East Nashville/Madison/Goodlettsville. He performs on site-production services, including water extraction, carpet cleaning, mold remediation, odor removal, and fire cleanup. Rocca has been with SERVPRO since July 2019.

Jerred Mason
Jerred is a Technician for the Production Division at SERVPRO of East Nashville/Madison/Goodlettsville. He performs on site-production services, including water extraction, carpet cleaning, mold remediation, odor removal, and fire cleanup. Jerred has been with SERVPRO since June 2018.
629-333-5590

Emmanuel Miranda
Emmanuel is a Technician for the Production Division at SERVPRO of East Nashville/Madison/Goodlettsville. He performs on site-production services, including water extraction, carpet cleaning, mold remediation, odor removal, and fire cleanup. He is also been trained to assist in duct cleanings. Emmanuel has been with SERVPRO since November 2019.
615-681-3724

Briana Tompkins
Briana is the Construction Coordinator for the Construction Division at SERVPRO of East Nashville/Madison/Goodlettsville. She handles all the administration for that department while managing all the job accounts. She also works closely with each construction team member to improve organization and communication within the department. Briana has worked with SERVPRO since September 2019.
615-449-5000

Kody Scruggs
Kody is a Project Manager for the Construction Division at SERVPRO of East Nashville/Madison/Goodlettsville. He oversees all repairs and remodels to make sure a project runs smoothly. He works closely with the homeowner and subcontractors on-site to ensure that the everything is done not only to the satisfaction of the customer but to code as well. Kody has been with SERVPRO since November 2019.
629-333-5535

John Morris
John is a Technician for the Production Division at SERVPRO of East Nashville/Madison/Goodlettsville. He performs on site-production services, including water extraction, carpet cleaning, mold remediation, odor removal, and fire cleanup. John has been with SERVPRO since March 2020.
615-801-3833